Cultura Organizacional e o Comprometimento dos Trabalhadores em uma Empresa Pública

Abstract

In Psychology, organizational culture can be considered as a variable - something the organization has or a metaphor - something the organization is. In the present study, culture was considered as a variable using Schein's model, which proposes to analyze the functioning of the dynamics of cultural forces at a deeper level than manifest reality. Commitment was also studied, which is an existing link between employees and the company influencing the performance, productivity and quality of life of workers. This research adopted the organizational commitment model developed by Meyer and Allen that proposes a distinction between affective, normative and instrumental commitment. In order to know the possible influence of organizational culture on work commitment in a public organization located in the state of Piauí, we sought to identify the elements of this culture and to understand its consequences in the components of employee commitment considering its management model with In order to answer the question: What are the elements of the organizational culture that exist in the present institution and how do they interfere in the structuring of employee commitment? This is an exploratory-descriptive social research that used quantitative and qualitative approaches implying methodological triangulation. Inclusion criteria to participate in the research were: living in Teresina or Parnaíba, working in the company for at least six months, being active in the branch. Of the 271 employees, 95 answered the questionnaire and 15 answered the semi-structured interview. Both instruments were elaborated by the authors according to the theory that underlies the present research. The questionnaire was analyzed using the SPSS software. And the interview was analyzed using the IRAMUTEQ software. The obtained results point to the existence of a bureaucratic and also managerial management model that influences the organization of the company and the relations presenting characteristic of a culture marked by the attachment to norms and rules, hierarchy, competitive relations, and with appreciation of the work performed as important for society, which results in a bond marked by normative and affective commitment, with characteristics also instrumental. It was concluded, therefore, that culture and organizational commitment are related.