Uso de Programas de Gestão e Qualidade na Busca de Minimizar os Erros Que Acontecem em Laboratórios de Análises Clínicas: Uma Revisão Integrativa.

Abstract

The Analysis Clinical Laboratories has a important role in a promotion of health and directly contibute to prevetion actions diagnosis. This study is justified by the review of the theme, the objective of the study author is other studies that have been carried out in past years, of errors that occur in laboratorial exams, as well as the use of the clinical laboratory accreditation program - CLAP, that helps in a laboratory quality control. Regardless of area wich opperates the quality is indispensable but must be not seen just like a differential but as a mecanism to resolution of problems. Inumerables are the bennefits that the implantation of clinical laboratory accreditation program - CLAP. increasingly seeking to eliminate the mistakes that happens in clinical laboratories. The need to implement quality control, not only based on the final result, but on the analysis of the entire process to obtain greater satisfaction in the final result. It is concluded that even clinical analysis laboratories, going through various technological transformations, errors still happen. Finally, it was observed that there are not many publications on the scope of this research, although it is extremely important it is not a much talked about subject in academia.